Answer for Does my business have to give a warranty on goods sold?

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In any transaction or agreement pertaining to the supply of goods to a consumer there is an implied provision that the producer or importer, distributor and the retailer each warrant that the goods comply with the required standards, except to the extent that those goods have been altered contrary to the instructions, after leaving the control of the producer or importer, a distributor or the retailer, as the case may be. Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty and at the supplier’s risk and expense, if the goods fail to satisfy the required standards, thus if the goods are defective or unsafe. At the direction of the consumer, the supplier must either:

  • Repair or replace the failed, unsafe or defective goods.
  • Refund to the consumer the price paid by the consumer for the goods.

If a supplier repairs any particular goods or any component of any such goods, and within three months after that repair, the failure, defect or unsafe feature has not been remedied, or a further failure, defect or unsafe feature is discovered, the supplier must:

  • Replace the goods.
  • Refund the consumer the price paid by the consumer for the goods.

The implied warranty imposed here are in addition to any other implied or express warranty imposed by common law, this Act, any other Act or by the producer or importer, distributor or retailer.